Download & Enroll
Tap below to download the Club CITGO app on your mobile device. On desktop? No problem—scan the QR code to get started. Enter a few details, and in just seconds, you’re officially a Club CITGO member.
Now, Save Money With Every Fill Up!
Discover unbeatable savings
and rewards with Club CITGO®.
So Many Ways to Save!
With Club CITGO, the savings start with our one-time welcome reward of an additional 20¢ off per gallon* on your first fill-up. Plus more savings on Tuesday and Friday once per month. Level up to Premier Status and save even more!
Benefit Details
See How the Savings Stack!
Click on boxes below to
see the savings add up!
You Just Signed Up!
20¢
/gallon*
It's Tuesday
9¢
/gallon*
Mobile Pay
2¢
/gallon*
Bonus Day
3¢
/gallon*
Rewards Stack!
= $0.00/gallon x up to 30 gallons
= $0.00 in savings.
It All Stars With Club Citgo!
Two Easy Ways to Redeem Savings!
Save with Your Alt ID
Instant savings at the pump
Before paying at the pump or in-store, select Loyalty/Club CITGO and enter your Alt ID on the PIN pad screen when prompted. If asked to swipe a loyalty card, select Done. Complete your purchase to instantly apply your available rewards.
Save with Mobile Pay
Seamless, secure, and extra savings built-in
Load your credit, debit, or mobile wallet into the app for contactless transactions. Tap “Pay” in Club CITGO, enter your pump number and select your payment method. Lift the handle and select your fuel grade to activate the pump. Simply fuel up—no swiping needed. Plus, you unlock extra savings every time you pay through Club CITGO.
Frequently Asked Questions
What is my Club CITGO Alt ID?
Your Alt ID, sometimes called a Loyalty ID, is the 10-digit phone number you registered with your account. You can also see your Alt ID in the app by doing the following: Launch the Club CITGO App and tap the bar code symbol in the upper right corner of the home screen. It will display your Alt ID.
How do members track their status?
The Club CITGO app tracks qualifying purchases so members can review their status at any time right on the home screen. Tap the status bar to learn more about membership tier benefits.
How do I reset my password?
Log into the Club CITGO app.
Tap the Profile icon in the upper left corner, scroll down to the bottom and tap Reset your password. If you can’t remember your password, tap Login, and tap Forgot your password.
You will be prompted to enter your email address and then tap Send email. A link will be sent to your email to reset your password. If you don’t see the email in your inbox, check your spam/junk/promotions/other folder.
Open the Password Change Request email and click the link that says click here and a window will open where you can enter your new password. If you no longer have access to that email, you will have to register a new account with a new email address.
Should I allow Club CITGO to send me emails and push notifications?
Yes, we recommend enabling emails and push notifications to receive updates on promotions and ways to earn rewards in your area.
Do I need to turn on location services to use the Club CITGO app?
Yes. By turning on location services, the Club CITGO app finds locations closest to your current position. If location services are turned off, the app will find locations near your zip code in your profile home address.
How do I redeem Club CITGO Rewards to save at the pump?
Before paying at the pump, select Club CITGO/Loyalty and follow the prompts to enter your Club CITGO Alt ID. If prompted to swipe a Loyalty Card, select Done. For in-store or pre-paid fuel discounts, select Loyalty on the PIN pad screen then enter your Alt ID before paying.
If you are paying from the Club CITGO app at the pump
Tap the Pay function from the home screen
Tap Pay at Pump and confirm your location
Enter the pump number
If applicable, add your desired car wash
Tap Authorize Pump
If you are paying from the Club CITGO app inside the convenience store
Tap the Pay function from the home screen
Tap Pay Inside
Confirm desired method of Payment and tap Generate Code
If applicable, add desired car wash
Show the QR code to the cashier to scan and complete the transaction
Can I redeem Club CITGO rewards at any CITGO location?
CITGO locations are independently owned and operated. To find a participating location, launch the Club CITGO app and tap on the Stations button in the bottom menu bar from any screen to find a participating location near you.
Can I redeem rewards on Diesel purchases?
Club CITGO rewards can be redeemed for fuel purchases that are dispensed in connection with a Point of Sale (POS) system that has been configured for Club CITGO loyalty. If a locally owned CITGO location offers stand-alone Diesel pumps connected to another POS system, those purchases may not be included in any Club CITGO promotions.
How do I know what offers are available?
In the Club CITGO app, your current available rewards balance is listed at the top of the home screen. For additional information, or other offers, tap the Savings button at the bottom of the screen.
What are Club CITGO Membership Tiers?
All Club CITGO members qualify for Club Status, which offers everyday rewards of 3 cents per gallon. Club CITGO members who earn Premier Status, will enjoy everyday rewards of 6 cents per gallon.
How does a member earn Premier Status?
To achieve Premier Status, Club CITGO members must make 12 qualifying fuel purchases of 8 gallons or more using their Alt ID during a quarterly cycle. Once earned, Premier Status is valid until the end of the following quarterly cycle.
What is a quarterly cycle?
The quarterly cycles are January 1 – March 31 (Q1), April 1 – June 30 (Q2), July 1– September 30 (Q3), and October 1 – December 31 (Q4).
Is there a limit on the number of gallons I can save on?
Savings are limited to 30 gallons per fill-up.
Does Club CITGO offer any rewards on convenience store purchases?
Some participating Club CITGO locations do offer discounts on store items. To find available offers, tap the Stations button in the Club CITGO app, then tap your preferred station. A list of all available offers for this location will display.
Can I see my redeemed rewards?
To see redeemed rewards, simply tap More and then tap Transaction History and tap Rewards to see all your recent reward activity.
How do I add my payment methods to the Club CITGO app?
On the Club CITGO home screen, tap the More button on the bottom ribbon
Tap Manage Wallet
Tap Add New Card
Enter your card details as requested
Tap Confirm
What types of payment cards are accepted in the Club CITGO app?
Members can set up any credit or debit card, including the CITGO Rewards® credit card. Members can also link their Apple Pay® or Google Pay, provided they have a valid credit/debit card tied to their wallet.
I have the CITGO Rewards® credit card. Will I see additional savings for using my card?
Yes. You can use your CITGO Rewards credit card for additional savings of 5¢ per gallon, up to 30 gallons, provided it is set up as a payment method in the Club CITGO app. When paying from the app, tap the Rewards Card as the payment method.
Depending on the dispenser type at the location, you will either save immediately at the pump OR earn a Credit Statement for the appropriate amount when using your CITGO Rewards® credit card as the payment method.
Can CITGO Gift Cards be added to a Club CITGO wallet?
No, only credit and debit cards may be added at this time.
Can I receive email receipts for mobile pay transactions?
At the time of mobile payment, toggle to Email Receipt Copy. If you don’t elect to receive an email copy of the receipt, you can send it to yourself later from the app.
Where can I see my receipts?
Receipts are only available for mobile transactions. Members can view their mobile pay receipts directly in the app.
From the home screen, tap the Activity icon on the bottom menu
Tap the Mobile Transactions tab
Tap the transaction you wish to view. The transaction details screen displays the transaction information.
For mobile transactions, customers can view a digital receipt or resend the original email receipt through the app.
Who do I contact if I believe my Club CITGO account has been compromised?
If you believe your account has been compromised, contact Club CITGO customer service immediately: 1-888-246-2582 or ClubCITGO@CITGO.com.
What if I don’t have a smartphone?
Club CITGO is only available as a smart phone app. However, CITGO offers other ways to receive discounts. The CITGO Rewards Card is a credit card that earns you 5¢ on every gallon (subject to credit approval) in fuel statement credits.
I downloaded the Club CITGO app but it fails to launch?
Due to security protocols, the Club CITGO app will not work on jailbroken, rooted or virtual devices. The app also will not launch on Android devices that have turned on debug mode, also known as developer mode. If you have an Android device and wish to check if debug mode is turned on, you can search online for 'how to find debug mode on Android' for step-by-step instructions. You may also call 1-888-246-2582 or email us ClubCITGO@CITGO.com.
*Offer only available through the Club CITGO app at participating locations. Individual Reward conditions apply. Consumer pays sales tax, if applicable. Rewards may not be bought, reproduced, transferred, or sold. There is no cash back offered as part of the Rewards. Rewards are void where taxed, restricted, or prohibited. See Club CITGO app for more details or click specific reward link below for reward conditions. Offers may be terminated anytime in CITGO's sole discretion. Other limitations may apply. For full Club CITGO Terms and Conditions, please visit https://www.citgoprivacy.com/clubcitgo/.